Community

Compare the health of every community side by side — membership, activity, role composition — and drill into any community for its full trend history.

The Communities page is a comparative view: instead of one network-wide number, you see how each community contributes to growth and engagement, and can drill into any of them for detail.

Widget data is limited to the communities assigned to your account. Use View community access in the page banner to see which communities you can analyze.

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Key metrics

Metric	What it tells you
Total communities	Communities that exist in your network.
Active communities	Communities with at least some activity in the period.
New community joins	Membership joins across all communities in the period.
Avg active member rate	Average share of members who were active, across communities.

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Role composition over time

A stacked trend chart showing who is generating activity — Member, Moderator, Brand user, Admin, and Others — with toggles for each role and a Percentage / Number switch. Use the percentage view to check community health at a glance: engagement should be increasingly member-driven over time, not dependent on admins and brand accounts.

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All communities table

A sortable table with one row per community:

• Total members, Net new members, Members joined, Members left — membership movement.
• Active members and Active member rate — how much of the community actually participates.
• Posts, Comments, Reactions — activity volume.
• Post engagement rate — engagement relative to audience, the fairest way to compare small and large communities.

Sort by any column to rank communities, and page through your full list.

A community with high Members joined but a low Active member rate is acquiring members it can’t activate — a prompt to review its onboarding, content cadence, or moderation. High Members left alongside falling engagement is an early churn warning.

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Comparing communities

Use the checkbox on each row to select communities, then select Compare in the bar that appears at the bottom of the table.

The comparison view lists the selected communities side by side — each assigned its own color — and charts their performance against each other across five metrics:

Metric	Definition
Members	Total members in each community.
Active members	Members who performed at least one action inside the community in the selected timeframe.
Posts	Posts published in these communities.
Comments	Comments on posts in these communities.
Reactions	Reactions on posts in these communities.

The comparison has its own date-range picker, so you can adjust the window independently of the main page, and Clear all resets the selection.

Compare a thriving community against one that’s stalling to see where their trend lines diverge — a drop in active members that precedes a drop in posts usually points to a content or moderation problem rather than an acquisition one.

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Community drill-down

Select View community on any row to open a detail panel for that community.

The panel shows the community’s KPIs for the selected period — members, net new members, active members, post engagement rate, posts, comments, reactions, joins and leaves — plus Trends: individual time-series charts for members, active members, posts, comments, and reactions, so you can see exactly when a community’s trajectory changed.

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Filtering and export

The page header offers the same controls as the rest of the dashboard: a date-range picker with presets, a Filter panel to scope the page, and an Export menu to download widget data as CSV.